We have a tough old battle in L&D when it comes to establishing credibility. If you’re an internal practitioner, are you meant to be credible in L&D management, delivery, design, evaluation, or procurement? If you’re an external practitioner are you meant to be expert in certain topics, jack of all trades, or have had internal experience gone external? Mix into both of those, and what about skillsets around technology for learning, facilitation methodologies, creative thinking and other theories and models of personal development.
Sure there’s context wrapped around all of that too. What does the business need? Is the time right for it now? is L&D best placed to provide the solution? Does that person have the right skills?
For me, a constant challenge I place on myself is to be knowledgeable about a lot. I don’t want to be caught out with not knowing about certain parts of L&D because I didn’t bother taking the time to learn about them. There’s a lot to learn about the human condition, and it offers massive insight into human behaviour.
The fundamentals don’t change in the workplace. People are there to do a job. They want to be paid well. They want to feel good about what they do. They want to have some influence as to the outcome of what they’re doing. It’s the nuances that slide and slip between those factors that fascinate me.
But I have a belief, and one that I am very careful not to impose on others, that in order for me to have credibility I need to know what’s being said in this space. It means I come across information which resonates with me, that I am indifferent to, or that I have a firm view against.
Personally, I find doing this has made me fundamentally more liberal and inclusive in my thoughts and my practice. As I learn more about various models of human development, I learn that there is so very little that makes us different and yet so much that makes us unique. That’s truly humbling.
So we’re back at that challenge up above. What does it mean to be credible? Big question.
What is it that you think helps you be credible in your practice?